What can
be marketed for a customer?
Goods
a good is a material that satisfies human wants and provides
utility, for example, to a consumer making a purchase while getting an
enough-satisfying product.
Ex- smartphone in the current scenario everybody requires a
smartphone and marketing can help you know which one is the best one for you.
Service
a service is an economic activity where an immaterial exchange of value occurs.
You need to travel to your office and you are lazy to drive
your own vehicle. You take out your smartphone tap the uber app and there
arrives your ride, this is an example of service.
Experience
Intentional activities which immerse people within your brand
through the stimulation of their senses, which results in a positive, emotional
tie to your company.
Ex- you are a firm which guides the mountain climbers. So you
fix a date when your schedule for the adventure and take them up to the decided
mountain this creates an experience for all those who join you by paying a
charge for the experience you provide them.
Event
The activity of designing or developing a themed activity,
occasion, display, or exhibit (such as a sporting event, music festival, fair, or
concert) to promote a product, cause, or organization is called event creation.
Ex- BCCI exhibits IPL every year to provide entertainment to
the cricket fans.
Person
Many a times a personality is represented as a brand of the
company. This influences the minds of the fans and persuades them to buy the
product and service.
Ex- levi’s endorses Akshay Kumar as its brand ambassador. So
fan following of Akshay would be inclined to buy the apparels of levi’s
Places
Place branding (including place marketing and place promotion) is a new umbrella term encompassing nation
branding, region branding and city branding. Place branding is the process of image communication to a target
market.
Ex- goa, india attracts lacs of tourists every year from
around the world.
properties
Properties are intangible rights of ownership of either real
property (real estate) or financial property (stocks, bonds etc.). Properties
are bought and sold, and this requires marketing.
Ex- DLF builds new apartments and to sell or rent it markets
its new property.
LIC’s immense advertisement on television to buy its
policies.
Organization
Organisations actively work to build a strong, favourable and
unique image in the minds of their target publics. Universities, museums,
performing arts organisations and non-profits all use marketing to boost their
public images and to compete for audiences and funds.
Ex- national railway museum, New Delhi.
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